Help
Why don't I see the LDSToolbar on my browser?
How can I move the LDSToolbar to a different location?
Why don't I see the LDSToolbar listed in the Internet Explorer toolbars list?
Does the LDSToolbar conflict with my browser or other add-ons?
I'm trying to uninstall the LDSToolbar but keep getting an error message. What should I do?
Do I need to pay for using the LDSToolbar?
When will you have the LDS_ toolbar available for other platforms?
How can I contact technical support?
How do I uninstall the LDSToolbar?
Answers
Why don't I see the LDSToolbar on my browser?
If you have installed the LDSToolbar and do not see the icon, or you installed a new version of Internet Explorer and the LDS_ toolbar is no longer displayed, go to View > Toolbars and click on the LDS_ option. If you don't see the LDSToolbar listed, follow the instructions below.
How can I move the LDSToolbar to a different location?
Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
You can change the location of the LDSToolbar on your browser by clicking and dragging the vertical separator bar to the left of the LDSToolbar icon by placing the LDS_ toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
Please note that, as with all of Internet Explorer's toolbars, you can only move the LDS_ toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.
Why don't I see the LDSToolbar listed in the Internet Explorer toolbars list?
Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The LDSToolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.
Does the LDSToolbar conflict with my browser or other add-ons?
No, the LDS_ toolbar is designed to run without affecting any other system add-ons.
I installed the new version of Internet Explorer (6.0). Why doesn't the LDSToolbar icon appear on my browser?
In Internet Explorer, go to View > Toolbars and check that the LDSToolbar option is selected. If not, select it.
I'm trying to uninstall the LDSToolbar but keep getting an error message. What should I do?
Install the LDSToolbar again and then uninstall it.
Do I need to pay for using the LDSToolbar?
No, the LDSToolbar is free of charge.
When will you have the LDSToolbar available for other platforms?
We are currently looking into the feasibility of implementing the LDS_ toolbar for other platforms. Check our web site for the latest updates.
Do you support MSN Explorer?
At this time the LDSToolbar does not work with MSN Explorer.
How can I contact technical support?
If you are experiencing any problems or have a question about the LDSToolbar that is not covered in our online help then feel free to contact us.
How do I uninstall the LDSToolbar?
To uninstall the LDSToolbar from your Firefox browser do as follows:
- Open Firefox and click on the "Tools" menu.
- Select "Extensions".
- Find LDSToolbar in the list of installed extensions and click on it.
- Click on the "Uninstall" button.